Privacy Policy

Last updated: June 23, 2026

Operated by Luma Home Goods · support@lumahomegoods.com

Who We Are

Luma Home Goods (lumahomegoods.com) is an online retail store selling curated home products. We ship products directly from our vetted global supplier network to customers worldwide. When you place an order with us, a limited set of your personal data is necessary to complete that transaction — this policy explains exactly what we collect, why, and how we protect it.

What We Collect and Why

Order information

Your name, shipping address, phone number, and email are collected when you place an order. This data is used solely to fulfill your order and send you shipping updates. We share your shipping address and phone number with our fulfillment suppliers for the purpose of delivery only.

Payment information

We do not collect or store your payment card details. All payments are processed by Stripe, Inc. — a PCI DSS Level 1 certified payment processor. Stripe operates under its own privacy policy and security standards. We receive only a transaction confirmation and the last 4 digits of your card for reference.

Browser data

Our site uses essential cookies to maintain your shopping cart session. We do not use third-party advertising trackers, behavioral profiling cookies, or sell any browsing data to advertisers.

Who We Share Data With

We share your data with exactly two categories of third parties:

  • Stripe — payment processing
  • Our product suppliers — shipping your order (name, address, phone only)

We do not sell, rent, trade, or share your personal data with marketers, data brokers, or any other third parties.

How Long We Keep Your Data

Order records are retained for up to 2 years to handle any potential disputes, returns, or chargebacks. After that period, personal data associated with completed orders is deleted. You may request deletion at any time by emailing us.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you. Email support@lumahomegoods.com and we will respond within 5 business days.

Security

Our site uses TLS/SSL encryption on all pages. Payment processing is handled by Stripe under PCI DSS compliance. We do not store payment card data on our servers under any circumstances.

Contact

Privacy questions or data requests: support@lumahomegoods.com